| About Us Bresco Vehicle Services Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the contact us page.|
Our Contact details:
Bresco Vehicle Services Limited
Unit 14, Meadow Lane Industrial Estate Gordon Road Loughborough LEICS LE11 1JP United Kingdom
Phone: +44 (0) 1509 610834
Fax: +44 (0) 1509 219196
Email: sales [at] bresco [dot] com
GB 900 0919 65
Registered Number: 06009918
|Making A Purchase|
TO BUY ON-LINE
Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept all major Debit / Credit cards. If you are shopping from outside the UK your credit card company will convert the transaction to your own currency.
TO ORDER BY PHONE, FAX OR EMAIL
Phone Howard on +44 (0) 1509 610834, fax us on +44 (0) 1509 219196, or email: firstname.lastname@example.org. If you wish to proceed with the order, you will be asked to provide your Debit / Credit card details, or send us your payment by cheque.
PAYMENT BY CHEQUE
Your order will be despatched when your payment has been processed by our bank.
Cheques should be made payable to: Bresco Vehicle Services Limited, and sent to:
Bresco Vehichle Services Limited
Unit 14, Meadow Lane Industrial Estate
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. The contract will commence for both parties when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling|
DELIVERY CHARGES FOR PACKS:
£2.95 within the UK (First Class Post)
£7.95 for all other countries within the EU (1st class AirMail, tracked and signed for)
£9.95 throughout the Rest of the World (1st class AirMail, tracked and signed for)
DELIVERY CHARGES FOR BOXES;
£5.95 within the UK (Courier-Next Day)
£12.95 for all other countries within the EU (1st Class AirMail, tracked and signed for)
£14.95 throughtout the Rest of the World (1st Class AirMail, tracked and signed for)
|Delivery Schedule We will normally despatch your order within 2 working days.|
|Back Orders While we endeavour to stock all items offered for sale, in the case of a shortfall, a back-order system is used when a part is not in stock at the time of ordering. If the item is expected to become available within a reasonable timeframe, then it will be put on back-order. When we have the parts in stock, the back order will be processed automatically and the items will be despatched to the customer. |
If a part is unlikely to be available for some time, or becomes no longer available, the customer will be advised and asked if the order is to be cancelled. If payment has been received for an order that cannot be completely fulfilled, a refund will be made as appropriate.
|Tax Charges If the shipping / delivery address is within the UK or the European Union, 17.5% VAT is added. If you are within the European Union and are registered for VAT we do not charge VAT ( a valid VAT number must be provided.) All other orders are VAT free.|
|Credit Card Security Every purchase made on-line is processed through PROTX, an independent Payment Service Provider, to ensure our customer's details remain secure throughout the transaction process.|
Where card details are given by phone or fax, those details are shredded once the transaction is completed. We do not retain card details.
|Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.|
|Reaching Us If you need to reach us, please email us using the link on the contact us page, alternatively, you can call on +44 (0) 1509 610834 (International +44 +44 (0) 1509 610834) or fax us on +44 (0) 1509 219196 or write to us at Unit 14, Meadow Lane Industrial Estate Gordon Road Loughborough LEICS LE11 1JP United Kingdom|
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|